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General Questions

How do I contact you?

You can email us at ask@eleoragems.com

Where are you located?

We’re located at 6955 Haille Selassie Road, Longacres, Lusaka, Zambia

What forms of payment do you accept?

We accept all major credit cards, as well as Paypal, Airtel Money and Cash

Do you have a different size?

Yes, we are able to offer different sizes

Please note that each Eleora creation is handmade. As a result, carat weight and stone quantities may differ slightly from one creation to the next

How do I cancel an order?

Write us as soon as possible at ask@eleoragems.com. Once something has shipped, we can no longer cancel and refund an order.

Something is wrong with my order?

Please contact us as soon as possible at ask@eleoragems.com. Once something has shipped, we can no longer make changes to your order.

Shipping

How do I contact you?

You can email us at ask@eleoragems.com

Where are you located?

We’re located in 69 New York,CA, 1239 USA

What forms of payment do you accept?

We accept all major credit cards, as well as Paypal.

How do I cancel an order?

Write us as soon as possible at hi@woow.com. Once something has shipped, we can no longer cancel and refund an order.

Something is wrong with my order?

Please contact us as soon as possible at hello@shopkoshka.com. Once something has shipped, we can no longer make changes to your order.

Returns/Exchange

How do I contact you?

You can email us at hi@dmcs.com

Where are you located?

We’re located at 6955 Haille Selassie Avenue, Longacres, Lusaka, Zambia

What forms of payment do you accept?

We accept all major credit cards, as well as Paypal.

Do you have a different size?

Yes, we are able to offer different sizes

Please note that each Eleora creation is handmade. As a result, carat weight and stone quantities may differ slightly from one creation to the next

.

How do I cancel an order?

Write us as soon as possible at hi@dmcs.com. Once something has shipped, we can no longer cancel and refund an order.

Something is wrong with my order?

Please contact us as soon as possible at ask@eleoragems.com. Once something has shipped, we can no longer make changes to your order.

NEED SUPPORT

Plot 6955 Haille Selassie Avenue, Longacres, Lusaka
+260976153333

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